PRAGYAN ACADEMY

Privacy Policy

 

Privacy Policy

Welcome to Pragyan Academy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and use our website, mobile application, and learning management system (collectively, the “Portal”).

By accessing or using our Portal, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide a personalized, secure, and seamless learning experience for our students, parents, and educators.

A. Personal Information You Provide Voluntarily

  • Account Registration: Name, email address, phone number, date of birth, gender, and user-created passwords.

  • Student Profiles: Grade level, school name, academic interests, and academic performance data.

  • Parent/Guardian Information: For underage users, we collect parent/guardian contact details for consent and billing purposes.

  • Payment Information: Billing address and payment details processed securely through our third-party payment gateways (we do not store your full credit/debit card numbers).

B. Automatically Collected Information

  • Usage Data: Courses viewed, progress tracking, time spent on lessons, test scores, and assessment results.

  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and cookie data to improve portal performance.

2. How We Use Your Information

We use the collected information for the following educational and administrative purposes:

  • To set up and manage your student or instructor account.

  • To track academic progress, generate report cards, and provide personalized learning recommendations.

  • To facilitate interactive features like discussion forums, virtual classrooms, and live mentorship chats.

  • To process tuition fees, subscriptions, and financial transactions safely.

  • To send important updates, including course notifications, security alerts, and administrative messages.

  • To improve our system architectures, fix technical bugs, and enhance website UI/UX.

3. Sharing and Disclosure of Information

We value your privacy and do not sell or rent your personal data to third parties. We only share information under the following strict conditions:

  • With Mentors and Instructors: To allow your teachers to review your progress, grade assignments, and provide mentorship.

  • With Third-Party Service Providers: Such as trusted cloud hosting providers (e.g., AWS, Google Cloud), payment processors, and automated email services operating under strict data confidentiality agreements.

  • Parental/Guardian Access: A child’s academic data, portal activity, and performance metrics are accessible by their registered parent or guardian.

  • Legal Compliance: If required by law, court order, or government regulation to protect our rights, safety, or property.

4. Children’s Privacy (Ages Under 18)

As an educational platform that develops children from scratch to advanced competitive levels, we take minors’ data protection very seriously.

  • Accounts for minors under the age of 18 (or the legal age of digital consent in your jurisdiction) must be created with active parental or guardian consent.

  • We do not knowingly collect personal information from children without verified parental oversight. Parents have the absolute right to review, edit, or request the deletion of their child’s data at any time.

5. Data Security

We implement industry-standard administrative, technical, and physical security protocols—including SSL/TLS encryption for data in transit and secure database firewalls for data at rest. While we take every commercial precaution to safeguard your data, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you have the following rights regarding your data:

  • Access & Correction: You can update your profile information directly through your portal dashboard at any time.

  • Data Portability: You can request a digital copy of the student data we have stored on our system.

  • Account Deletion (“Right to be Forgotten”): You can request the permanent closure of your account and erasure of all associated personal information, subject to necessary legal retention requirements (like financial invoice histories).

  • Marketing Opt-Out: You can unsubscribe from non-essential promotional emails using the “Unsubscribe” link at the bottom of the emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our platform features or evolving legal frameworks. When updates occur, we will revise the “Last Updated” date at the top of this page and, if the changes are significant, notify you via a banner on the Portal or through an email notice.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data privacy rights, please contact our Data Protection Officer at:

  • Email: pragyanacademy1601@gmail.com